Privacy policy
Last updated: 15/9/2025
At Hoku English, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
When you create an account on our website, we collect your name and email address. This information is necessary to manage your account, communicate with you for your tutoring sessions.
2. Payment Processing
Payments are handled securely through a third-party service, Stripe. We do not collect or store your payment information on our website. For details on how Stripe handles your data, please refer to their Privacy Policy.
3. How We Use Your Information
To set up and manage your account.
To communicate important information about your lessons.
To respond to your inquiries and provide customer support.
4. Data Storage and Security
Your personal information (name and email) is stored securely within our Squarespace website platform. We implement reasonable measures to protect your data from unauthorised access.
5. Sharing Your Information
We do not sell or share your personal data with third parties, except when necessary to provide our services.
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to manage or disable cookies if you prefer.
7. Your Rights
You have the right to access, correct, or delete your personal data. Please contact us at hokuenglishschool@gmail.com if you wish to exercise these rights or have any questions about your privacy.
8. Changes to This Policy
We may update this privacy policy occasionally. Any changes will be posted here with an updated date.